FAQ
Frequent asked questions
The “Foyer Tolbiac” welcome young woman from 18 to 25 included.
The housing support attributed by the Family allowance fund is calculated according to criteria of ressources, activities and family situation. The equation is complex and the amount of the support varies from a beneficiary to the other one according to these data. You can make a simulation on the CAF website (in french only).
There are no hours imposed to move. However, not to disturb your neighbours of floors it’s better to avoid moving after 21 hours.
Yes, all the documents are to pass on (to transmit) us before your arrival.
Yes, the deposit is collected and it does not corresponds to your first monthly rate. The deposit is paid off around two weeks after your departure if no damages are noticed.
Yes, you can make a demand at “la Garantie VISALE”.
Single rooms are 11 square meters and double rooms are 16 square meters.
No, you can come and go freely.
Visitors are not allowed in floors and in a part of the ground floor (laundry).
Exceptionally and never after 18 hours, it will be possible to you to show your room to your family for a very limited duration. You have to make the request to the Director.
Yes, however rooms don’t get collective antenna. You have to acquire an indoor antenna. Get in touch with the person in charge of activities for the regulation of channels.
Only the small ones. The rooms are equiped with a desk, a bed, a wardrob, shelves, a nightstand.
No, it is not possible.
No, You may pay cash, with a credit card or bank transfer.
Go to the reception, get your key and settle. A few days after, you will get in your mailbox a contract of residence in two original copies that you have to read carefully and sign. You will also find an inventory to do by yourself and a list of missing documents. Return the whole things as soon as possible. You have to book an appointment with the socio-educational team for a compulsory individual interview.
You have to inform us in writing 15 days before your departure even if your date of departure corresponds to the end of your contract of residence.
The rent must be paid before the 10th of the month or upon receipt of invoice if you have arrived after the 10th of the month .
Only bed, mattress, drawsheet are provided.
You have to maintain the drawsheet and the mattress.
Yes but don’t use it into your room. If you want to boil water go the the kitchen and plug in the kettle.
Only if you leave the foyer for more than 1 month.
Around 3 months. It can be longer if there are documents missing or if you bring back to your file late.
No, you must pay your royalty in full before receiving the aid
No, the rent is due in its entirety.
Either you break something and in this case, your responsibility is engaged. You will be charged for repairing or replacing what you have broken.
You have taken out civil liability insurance (this is mandatory) you can ask your insurer.
If the breakage or degradation is not your fault, simply report it to the reception desk on the notebook provided for this purpose.
In any case, report any damage to the reception.
Yes but only on the ground floor. There are equipments in the dining room that provide you the opportunity to prepare meals all together. The number of visitors is limited to 10 persons.
If you plan to invite from 5 to 10 people during the weekend, you have to provide the list of your guests in the booklet available at the reception the day before the weekend (friday).
Yes, from sunday to thursday you may have visits from 9am to 11pm and on friday and saturday from 9am to 0:30.